Shipping Policy
This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined below.
1. Order Processing
- Orders are processed after successful payment confirmation (prepaid or partial COD payment, as applicable).
- Order processing timelines may vary based on product availability and order volume.
2. Shipping Coverage
- We ship to locations that are serviceable by our courier partners.
- Shipping availability may vary based on pin code and regional restrictions.
3. Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at checkout before order confirmation.
- Any additional charges such as COD fees will be displayed separately.
4. Estimated Delivery Time
- Estimated delivery timelines are shared at the time of order placement.
- Delivery times may vary depending on location, courier partner, weather conditions, or other unforeseen circumstances.
5. Cash on Delivery (COD) Shipments
- Cash on Delivery (COD) orders require a 10% partial prepaid payment at the time of placing the order.
- The remaining amount must be paid in cash at the time of delivery.
- If a COD order is refused or rejected at delivery, the partial prepaid amount is non-refundable.
6. Shipment Tracking
- Once the order is dispatched, tracking details will be shared with the customer.
- Customers are advised to track shipments regularly to stay updated on delivery status.
7. Delayed or Failed Deliveries
- We are not responsible for delays caused by courier partners, incorrect address details, or force majeure events.
- In case of repeated delivery attempts failure due to customer unavailability, the order may be cancelled as per policy.
8. Policy Acceptance
By placing an order on our website, you confirm that you have read, understood, and agreed to this Shipping Policy.
For shipping-related queries or assistance, please contact our customer support team.