Returns & Refunds Policy

We aim to provide a fair and transparent returns and refunds process. Please read this Returns & Refunds Policy carefully before placing an order.

1. Return Request Timeline

• Return requests must be raised within 2 days (48 hours) from the date of delivery.
• Requests raised after this period will not be accepted.

2. Return Eligibility

Returns are accepted only if:

• The product is unused, unwashed, and in original condition
• Original packaging, tags, and accessories are intact
• The product passes quality inspection after being received at our warehouse

3. Non-Returnable Items

• Certain products are non-returnable
• For such products, returns are not accepted
• Only replacement will be provided in case of manufacturing defects or transit damage, subject to verification
• Non-returnable items will be clearly mentioned on the product page

4. Return Verification & Investigation

• All return requests are subject to verification and investigation
• Based on the assessment, a return, replacement, or refund will be approved as applicable

5. Refund Policy

• Refunds will be initiated only after the returned product is received and passes quality inspection
• Refunds will be processed to the original payment method
• Refund processing may take 5–10 business days

6. Damaged, Used, or Improper Returns

• If the returned product is found to be damaged, used, or not in original condition, only 50% of the product value will be refunded
• In case of severe damage or policy violation, the refund request may be declined

7. COD Partial Payment Refund Rule

• For Cash on Delivery (COD) orders, a 10% partial prepaid amount is mandatory
• If the order is rejected or refused at delivery, the 10% partial payment is non-refundable

8. Policy Acceptance

By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Returns & Refunds Policy.

For any return or refund-related queries, please contact our customer support team.