Payment Policy
This Payment Policy outlines the accepted payment methods, processing terms, and conditions applicable to all purchases made on our website. By placing an order, you agree to the terms mentioned below.
1. Accepted Payment Methods
We accept the following payment options:
- Credit Cards and Debit Cards
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking
- Wallets (subject to availability)
- Cash on Delivery (COD) – Partial Payment Applicable
2. Cash on Delivery (COD) – Partial Payment Policy
- For all Cash on Delivery (COD) orders, a 10% partial prepaid payment of the total order value is mandatory at the time of placing the order.
- The remaining 90% amount is payable in cash at the time of delivery.
- Orders will be confirmed and processed only after successful receipt of the partial prepaid amount.
- If the order is rejected or refused at the time of delivery, the 10% partial payment is non-refundable.
3. Prepaid Payments
- Customers choosing prepaid payment must complete full payment at checkout.
- Prepaid orders are processed faster and may be prioritized for dispatch.
- Refunds for prepaid orders, if applicable, will be credited back to the original payment method.
4. Payment Security
All online payments are processed through secure, encrypted, and PCI-compliant payment gateways. We do not store your card or banking details on our servers.
5. Failed or Incomplete Transactions
- In case of a failed transaction, the deducted amount (if any) will be automatically reversed as per the bank or payment gateway timelines.
- We are not responsible for delays caused by banks or payment service providers.
6. Refund Processing
Approved refunds will be processed only after successful verification as per our applicable policies.
- Refunds may take 5–10 business days to reflect in your account.
- COD refunds, if applicable, will be processed via bank transfer or UPI.
7. Pricing & Taxes
All prices listed on the website are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.
8. Policy Acceptance
By placing an order on our website, you confirm that you have read, understood, and agreed to this Payment Policy.
For any payment-related queries or assistance, please contact our customer support team.